Contact information
Welcome to Pacific TCG Store, an Australian online trading card store based in Sydney, New South Wales.
We specialise in authentic Japanese Pokémon TCG, One Piece Card Game, Dragon Ball, Weiss Schwarz, Simplified Chinese Pokémon, booster boxes, booster packs, graded cards and other trading card collectibles.
Contact Pacific TCG Store
Have a question about a product, order, pre-order, shipping, local pickup or return? Our team is here to help.
Business Name: Pacific TCG Store
ABN: 69 232 479 093
Location: Sydney, New South Wales, Australia
Email: jess@pacifictcgstore.com
Website: pacifictcgstore.com
Instagram: @PacificTCGstore
We check our inbox regularly and aim to respond to customer enquiries as soon as possible.
If you're contacting us about an existing order, please include your order number so we can assist you more quickly.
Sydney Local Pickup
Pacific TCG Store operates primarily as an online TCG store.
Local pickup is available for eligible orders in Campsie, Sydney NSW. If local pickup is available for your order, you can select the appropriate option at checkout.
Please wait until you receive confirmation that your order is ready for collection before attending the pickup location.
Australia-Wide Shipping
Pacific TCG Store ships trading cards and sealed TCG products to collectors throughout Australia.
We offer shipping for products including Japanese Pokémon booster boxes, One Piece booster boxes, Pokémon booster packs, graded cards and other TCG collectibles, with tracking available on applicable services.
For information about dispatch times, Australia Post delivery, free shipping, pre-orders and international delivery, please see our Shipping & Delivery Policy.
Order & Product Support
You can contact us for assistance with:
- Product availability
- Upcoming Pokémon and One Piece releases
- TCG pre-orders
- Existing orders
- Shipping and tracking
- Sydney local pickup
- Returns and refunds
- Damaged or incorrect orders
- Product authenticity
- General Pacific TCG Store enquiries
For answers to common questions, please also visit our FAQ & Help Centre.
Customer Support
For all enquiries:
Pacific TCG Store
Sydney, NSW, Australia
ABN: 69 232 479 093
Thank you for supporting an Australian TCG business and the trading card collecting community.